Privacy Policy for Matnetic.io

Effective Date: 5/1/25

1. Welcome to Matnetic.io ("Company," "we," "our," "us").

We respect your privacy and are committed to protecting it through this Privacy Policy. This document explains how we collect, use, disclose, and safeguard your information when you visit our website(s) and use our services. By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.

2. Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, payment details, and other identifiable information provided voluntarily. Non-Personal Information: Browser type, IP address, device information, and other technical data. Cookies and Tracking Technologies: We use cookies and similar technologies to enhance user experience and analyze site traffic.

3. How We Use Your Information

We use the collected information to:

Provide and manage our servicesImprove our website and customer support. Process transactions and send relevant communications. Comply with legal obligations. Prevent fraud and enhance security.

4. How We Share Your Information

We do not sell or rent your personal information. However, we may share information with:

Service providers assisting with business operationsLegal authorities when required by lawThird parties in case of business mergers or acquisitions.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

5. Data Security

We implement reasonable security measures to protect your information but cannot guarantee absolute security.

6. Your Rights and Choices You may:

Request access to or deletion of your dataOpt out of marketing emails. Disable cookies through your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for their privacy practices.

8. Children’s Privacy Our services are not intended for individuals under 13. We do not knowingly collect data from children.

9. Updates to This Policy We may update this Privacy Policy from time to time. Continued use of our services after updates signifies your acceptance of the changes.

10. Contact Us For questions about this Privacy Policy, please contact us at: [email protected]

Mat-netic Marketing

Transactional messages from Mat-netic Marketing are in reference to your account, orders, or services that you have requested. These messages may include appointment reminders, order confirmations, and account notifications among others.

You can cancel the SMS service at any time. Simply text "STOP" to the shortcode. Upon sending "STOP," we will confirm your unsubscribe status via SMS. Following this confirmation, you will no longer receive SMS messages from us. To rejoin, sign up as you did initially, and we will resume sending SMS messages to you. If you experience issues with the messaging program, reply with the keyword HELP for more assistance, or reach out directly to [email protected]. Carriers are not liable for delayed or undelivered messages. As always, message and data rates may apply for messages sent to you from us and to us from you. Message frequency varies. For questions about your text plan or data plan, contact your wireless provider. For privacy-related inquiries, please refer to our privacy policy: https://matnetic.io/privacy-policy